![]() ![]() As they say, caveat emptor or buyer beware, even if the chatbot is available for free. For those consumers who might be considering using a generative AI mental health therapy chatbot that is posted in one of the chatbot marketplaces, I hope the insights noted here will enable you to make a more informed decision about which chatbots might be worth your while and which ought to be summarily avoided. In addition, I will cover a set of rules that regulators such as the FTC might be using to consider whether or not a portrayal has gone overboard.Ĭonsider the range of stakeholders impacted by all of this: I will showcase the kinds of hype that might be encountered. I am specifically going to examine the hyped claims that arise when it comes to those who are devising and publishing mental health therapy chatbots that are powered by generative AI. ![]() Here's what I aim to cover in today’s discussion. I’ve repeatedly emphasized that we are in a grand experiment of serving as guinea pigs for an explosion in mental health therapy chatbots, for which we have no idea whether they will aid society or undermine society. The double trouble is that these chatbots also have little or no barrier to entry in terms of posting them for use by consumers who otherwise might have no clue as to how the chatbots were created and nor whether the chatbots can adequately perform mental health advisement. ![]() ![]() The barrier to entry in devising an AI-based mental health therapy chatbot has dropped sharply meaning that just about anyone can craft one. Thus, a marketplace for the concoctions is readily making these untested and often ill-devised mental therapy chatbots easy to obtain and utilize. Furthermore, not only is it easy to do and can be done at almost no cost, but there are online stores now that are making available these specialized chatbots. You might find it of keen interest that the advent of generative AI has enabled people with no coding skills and no expertise in mental health therapy to go ahead and make an AI-powered chatbot that purports to provide mental health guidance. This lack of being cognizant doesn’t excuse their actions but does partially explain why the situation is growing so precipitously and lamentedly worsening. They do not know the importance of appropriately devising AI and are equally in the dark about the repercussions of making overstated claims regarding their AI. The ability to create generative AI chatbots has become so simple that a flood of devisers is entering into the picture. Many of the individuals and firms right now that are crafting generative AI-based applets seemingly have no idea of the legal sword dangling over their heads. For each instance of trying to clamp down on unfounded AI claims, there are likely many more such hyperbole proclamations that rapidly come out of the woodwork. Concerned regulators and lawmakers are faced with a classic whack-a-mole situation. The FTC has dutifully noted that the field of AI is rife with over-the-top misleading claims and falsehoods and that the makers and promulgators of AI systems need to be carefully measured in how they portray their AI wares. This vital federal agency serves to protect consumers from deceptive practices. One significant means of cutting down on the hyped proclamations will be the regulatory strengths of the Federal Trade Commission (FTC). ![]()
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